Since our telephones are very busy in the early morning, we ask you to telephone for test results (eg blood, urine, x-ray) between 11 and 12.30 each day.
To ensure confidentiality, we only release results to the patient, unless alternative arrangements have been agreed in writing.
New SMS communications and results service
We now offer a SMS results service. All patients who express consent to take part may receive advice and/or results via text message after the GP has reviewed them.
The advantage of this is the GP can outline a follow-up plan in the text based on the results which may include additional tests, referrals to specialists or review appointments.
We will require up-to-date contact information and expressed consent prior to taking part in this service.
If you wish to take part or want more information please call the practice and speak to one of our staff members on 0207 272 4323.
Results procedure
The surgery will contact patients with results of tests if the results indicate a need for further investigation or treatment. This means we will get in touch with you if there are any abnormal findings or if further care is necessary based on your test results.
If the tests results are normal, we may not contact the patient. The clinician should let the patient know at the time of ordering the test that they may not be contacted if the result is normal. However, even if a patient hasn’t heard from us, all patients are always welcome and encouraged to contact the surgery to request results.